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Privacy Policy

General Information
Two Old Bags, LLC (hereinafter, "Our Company") is the sole owner of the information collected on the Quarter Horse Trader Web site. Our Company collects information from our users at several different points on our website.

We request information from the user on our Ad Order Forms. A user must provide contact information (such as name, e-mail address, phone number, mailing address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Due to the nature of our business (as a "classifieds ads" web site) some personally identifiable user contact information is required to be displayed in order for interested parties to be able to contact the user. Our Company will only display that personally identifiable contact information which the user has approved during the ordering process.

Our Company uses aggregate information obtained from our Web site to determine general demographic traits of users - there is NEVER any personally identifiable information associated with these studies. We also use aggregate information in gathering responses to general interest polls and surveys conducted on our website. Personally identifiable information is only used in these cases to ensure that a user only participates one time on any single survey or poll.

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. WE DO NOT SHARE YOUR PROFILE WITH OTHER THIRD PARTIES.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

Our Company may use a tracking utility provider which uses cookies and log files to gather information regarding page view reports, user referrers, visitor reports, activity reports, demographic reports, system reports, and conversion ratio analysis.

  • Page View Reports tell us about page views, most requested pages, entry and exit pages, page refreshes, and refreshed pages.
  • User Referrers give us information about referring domains, URL's, countries, and search engines as well as search phrases used to navigate to our site.
  • Visitor Reports tell us about the numbers of unique visitors, last visitors details, first time visitors, returning visitors, and first time vs. returning visitors.
  • Information from Activity Reports tell us about top browsing hours for our site, most active server hours, page views by document group, visitors by document group, and the top directories on our Web site.
  • Demographics Reports tell us what languages are used by visitors, and the organizations and countries they are from.
  • Systems Reports tell us about browser applications and versions, Java and Javascript support, Javascript versions, operating systems and versions, and monitor screen and color resolutions.
  • Conversion Ratio Analysis compares conversion rates by referring domains, URL's, search engines, search phrases, country, language, organization, and entry page.

Our Company uses this information to offer more pertinent information to its users, and to measure the response to various marketing campaigns. NO PERSONALLY IDENTIFIABLE INFORMATION IS EVER SHARED WITH THIRD PARTIES. We do, however, share some of this information in aggregated form with advertisers for the sole purpose of establishing traffic levels with regard to the advertising rates we charge.

Some of our business partners use cookies on our site (for example, advertisers), however, we have no access to, or control over, these cookies once we have given permission for them to be set by the business partner.
This privacy statement covers the use of cookies by Our Company ONLY, and does not cover the use of cookies by any advertisers.

Customer Contact
We send all customers an e-mail verifying receipt of their Ad Order, an e-mail to notify them when their Ad Order has been posted, and an e-mail to alert them when their ad is about to expire. Established users may occasionally receive information from us on special promotions, services, and/or a newsletter. Out of respect for the privacy of our users we present the option to not receive these special offerings. We also offer our users a way to opt-out of our newsletter.

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for site maintenance we might send users an e-mail. These communications are not promotional in nature. Generally, users may not opt-out of these types of communications, though they can cancel their listings to our Web site and ask to be removed from all e-mail lists.

We communicate with customers on a regular basis to provide requested information and services, and in regards to issues relating to their account. We reply via e-mail or phone, in accordance with our customer's wishes.

When We Will Release Personally Identifiable Information
While we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process served on our Web site.

We will also disclose personal information to Internet Service Providers (ISP's) and/or law enforcement agencies when we have good-faith belief that any illegal activity has been, is being, or is about to be conducted that would endanger any of our users or their systems, or our Web site in its capacity as an ongoing concern.

Our Company is "Family Friendly" and strongly believes that children should be protected while using the Internet. Any incident regarding the possible abuse or exploitation of a child will be immediately reported to the FBI. We actively promote horse-related youth activities, and we promote this site to many organizations that include childen and young adults in their memberships. Anyone who suspects that a child is being harassed, intimidated, exploited, or abused through use of this website should immediately contact us by phone at 940-231-6233, or e-mail at customersupport@quarterhorsetrader.com so that we may contact the appropriate authorities.

We monitor all listings and postings on our Web site, both paid and free, and anyone believed to be harassing, defaming, or discriminating against any individual or group will be banned from our Web site and reported to the approprite law enforcement agencies. We will not tolerate any statements or actions of hate, racism, or discrimination and we urge anyone who suspects that another user is doing so to contact us immediately.

We use credit card processing companies to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

In the event Our Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email and a prominent notice will be displayed on our Web site for at least 30 days prior to a change of ownership or control of their personal information. If, as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given the choice of maintaining their information in the database.

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an 'opt-out' mechanism so users who buy a product or service from us, but don't want any marketing material, can keep their e-mail address off of our lists.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying with "unsubscribe" in the subject line in the e-mail, or they may e-mail us at customersupport@quarterhorsetrader.com. We also offer an opt-out mechanism on the Ad Order Forms, or the user may contact us by phone at 940-231-6233, e-mail at customersupport@quarterhorsetrader.com or write us at P.O. Box 811, Aubrey, TX 76227 to opt-out.

Links To Other Sites
This Web site contains links to other sites. Please be aware that Our Company is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Polls, Surveys, Contests and Referrals
From time-to-time our site requests information from users via polls, surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, e-mail and shipping address), and demographic information (such as zip code). Contact information will be used and/or shared with the contest or survey sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. Our Company will automatically send the friend a one-time e-mail inviting them to visit the site. Our Company stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Our Company at customersupport@quarterhorsetrader.com to request the removal of this information from our database.

Precautions To Protect Sensitive Information
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our Ad Order Form payment page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can send an email to customersupport@quarterhorsetrader.com

Third Party Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from third party sources.

We purchase third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the 'profile' of individual users. This aggregate marketing data is therefore tied to the users' personally identifiable information.

Changing User Information or "Opting Out"
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Support at customersupport@quarterhorsetrader.com or, by contacting us by telephone or postal mail at the contact information listed on our "About Us" Web page.

Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

If users have any questions or suggestions regarding our privacy policy, please contact us at:

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