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Privacy Policy |
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General Information
Two Old Bags, LLC (hereinafter, "Our Company") is the sole owner of the information collected on the Quarter Horse Trader Web site. Our Company collects information from our users at several different points on our website. We request information from the user on our Ad Order Forms. A user must provide contact information (such as name, e-mail address, phone number, mailing address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user. Due to the nature of our business (as a "classifieds ads" web site) some personally identifiable user contact information is required to be displayed in order for interested parties to be able to contact the user. Our Company will only display that personally identifiable contact information which the user has approved during the ordering process. Our Company uses aggregate information obtained from our Web site to determine general demographic traits of users - there is NEVER any personally identifiable information associated with these studies. We also use aggregate information in gathering responses to general interest polls and surveys conducted on our website. Personally identifiable information is only used in these cases to ensure that a user only participates one time on any single survey or poll. We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. WE DO NOT SHARE YOUR PROFILE WITH OTHER THIRD PARTIES. Cookies
Our Company may use a tracking utility provider which uses cookies and log files to gather information regarding page view reports, user referrers, visitor reports, activity reports, demographic reports, system reports, and conversion ratio analysis.
Some of our business partners use cookies on our site (for example, advertisers), however, we have no access to, or control over, these cookies once we have given permission for them to be set by the business partner.
Customer Contact
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for site maintenance we might send users an e-mail. These communications are not promotional in nature.
Generally, users may not opt-out of these types of communications, though they can cancel their listings to our Web site and ask to be removed from all e-mail lists.
We communicate with customers on a regular basis to provide requested information and services, and in regards to issues relating to their account. We reply via e-mail or phone, in accordance with our customer's wishes.
When We Will Release Personally Identifiable Information
We will also disclose personal information to Internet Service Providers (ISP's) and/or law enforcement agencies when we have good-faith belief that any illegal activity has been, is being, or is about to be conducted that would endanger any of our users or their systems, or our Web site in its capacity as an ongoing concern.
Our Company is "Family Friendly" and strongly believes that children should be protected while using the Internet. Any incident regarding the possible abuse or exploitation of a child will be immediately reported to the FBI. We actively promote horse-related youth activities, and we promote this site to many organizations that include childen and young adults in their memberships. Anyone who suspects that a child is being harassed, intimidated, exploited, or abused through use of this website should immediately contact us by phone at 940-231-6233, or e-mail at customersupport@quarterhorsetrader.com so that we may contact the appropriate authorities.
We monitor all listings and postings on our Web site, both paid and free, and anyone believed to be harassing, defaming, or discriminating against any individual or group will be banned from our Web site and reported to the approprite law enforcement agencies. We will not tolerate any statements or actions of hate, racism, or discrimination and we urge anyone who suspects that another user is doing so to contact us immediately.
We use credit card processing companies to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In the event Our Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Users will be notified via email and a prominent notice will be displayed on our Web site for at least 30 days prior to a change of ownership or control of their personal information. If, as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given the choice of maintaining their information in the database.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an 'opt-out' mechanism so users who buy a product or service from us, but don't want any marketing material, can keep their e-mail address off of our lists.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying with "unsubscribe" in the subject line in the e-mail, or they may e-mail us at customersupport@quarterhorsetrader.com. We also offer an opt-out mechanism on the Ad Order Forms, or the user may contact us by phone at 940-231-6233, e-mail at customersupport@quarterhorsetrader.com or write us at P.O. Box 811, Aubrey, TX 76227 to opt-out.
Links To Other Sites
Polls, Surveys, Contests and Referrals
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. Our Company will automatically send the friend a one-time e-mail inviting them to visit the site. Our Company stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Our Company at customersupport@quarterhorsetrader.com to request the removal of this information from our database.
Precautions To Protect Sensitive Information
When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our Ad Order Form payment page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users can send an email to customersupport@quarterhorsetrader.com
Third Party Information
We purchase third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the 'profile' of individual users. This aggregate marketing data is therefore tied to the users' personally identifiable information.
Changing User Information or "Opting Out"
Changes To Our Privacy Policy
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.
In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
If users have any questions or suggestions regarding our privacy policy, please contact us at:
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